Construction company BESIX NL is known for its collaborative approach to complex assignments. But with colleagues working from project sites, remotely, and from multiple offices, building a strong team is a challenge. To stay connected, BESIX joined forces with Office App, achieving an adoption rate of 99% and 73% weekly engagement.
The art of building communities
BESIX NL is a multidisciplinary company that specializes in construction, infrastructure, and marine works. Known for taking on complex assignments and technical innovation, Besix's collaborative approach allows it to find and build sustainable solutions for even the most challenging projects.
Anytime, anywhere collaboration
Besix is a collaboration-focused organization. Its headquarters, Dordrecht the Netherlands, acts as a perfect example: every stakeholder, from employee to architect to contractor, was involved in the construction of this smart and sustainable building. As a result, its design reflects the character of the company: intelligent, flexible and approachable.
Besix, however, is a project-based company, with employees working from offices, remotely, and on project sites themselves. This means it can be a challenge to maintain a firm collaborative culture. To bridge this gap, the company partnered with Office App.
Using the app, Besix selected package of functions and features to make sure that everyone can flexibly use the office – providing mobile access to the building, for example. Office App users are also able to view desk availability, book meeting rooms, and report maintenance issues. But Besix's customized Office App goes beyond logistics; it also helps safeguard internal communication, connects on- and off-site cowokers, and enables all employees to share successes and knowledge. In all, it acts informal tool to engage with the company – encouraging collaboration, no matter where an employee is.
A sense of 'us'
When rolling out Office App, Besix's initial launch activities were aimed at fostering a culture of communication – stimulating the app's use and engagement. But after a kick-off at some of the project sites, the use of the app snowballed. Employees began sharing updates and stories about their projects, leaving comments, asking questions right away. Besix even uses Office App to onboard and welcome new colleagues.
Used throughout all levels of the Besix organization, Office App has proved especially useful during the COVID-19 pandemic, when remote work has become the standard. Everyone throughout the company is a tap away from one another – not only professionally, but personally: offering support and encouragement to one another during difficult, extraordinary times.
"We really wanted to maintain that ‘we’ feeling throughout the entire organisation and we needed a way to share – both our successes and personalities. This does not always come naturally in our line of work and Office App makes that really easy."
So far, Besix has achieved an Office App adoption rate of 99%. On average, 73% of Besix employees use the app every week.
Additionally, data from features such as room and desk booking offer important insights into building occupancy, most-used desks, and building necessities. This enables the organization to directly enhance and optimize the way it manages its building. It also allows them to plan well into the future by updating KPIs, and adjusting and consulting business strategies – enabling Besix to continuously explore new ways to keep its community connected.