4
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Maximizing Productivity in a Hybrid Work Environment

Just like workplace experience, the definition of productivity has changed. What does this mean for your office?

Maximizing Productivity in a Hybrid Work Environment

In EY’s 20201 “Work Reimagined Employee Survey”, 65% of respondents said that they believe hybrid work will increase their company’s productivity, as new models of working, such as hybrid, enable increased workplace flexibility. This correlates to increased engagement – of which productivity is a byproduct.

Productivity has increased: According to 57% of business leaders, productivity is better today than it was pre-pandemic. Companies have found ways to enhance productivity under different working models

The demand for technology-fueled productivity

Things get more interesting when we examine the responses to another of the survey’s questions:

What would you like to see your company spend money on to make you most productive when in the office?

Here, 64% said they would like to see “better technology in the office”, with 31% desiring “technology to maximize the best team days in the office”. Another 41% sought “better on-site amenities” – but not purely in the physical sense, such as gyms or well-stocked kitchens. These employees also want technology-enabled means of  increasing productivity through networking, innovating, and collaborating – methods that blend digital and face-to-face contact.

It’s one thing, however, to provide your employees with tools for productivity; it’s another to maximize it.

To clarify, we can put this context of professional sports. Top sports teams prioritize fast, effective player development. This creates a better foundation upon which players can reach their full potential and become more valuable assets.

Let’s read it again, this time in the context of the modern office:

Top companies prioritize employee productivity. This creates a better foundation upon which employees can reach their full potential – adding the most value to the organization.

The evolution of office productivity

We’ve previously written that the workplace experience is evolving; hybrid work has given it new meaning. This means we must also redefine how we view all that goes along with it – including productivity.

It would be unfair to say that hybrid and (especially) remote work have no disadvantages. Real-life communication can’t necessarily be fully replaced by video or  conference calls – and is an excellent example of a challenge faced by employees who may not always be in the same physical location at the same time. We've especially noticed this at the Office App office. How can we offer an office-based product without office-based work? Here's what Jill Slijkhuis, HR & Recruitment Manager Netherlands, has to say on the subject:

We realize that employees – including those on the Office App team – need at least some in-person communication. We believe this is a key factor in maintaining a productive workplace and for mental well-being.

It is also difficult for employees to perceive themselves – or to be perceived as – productive when their office activity is not always publicly visible.

“While it may be tempting to equate high levels of employee activity with success, doing so misses the factors that drive long-term, sustainable innovation,” writes Jaime Teevan in a recent article from the Harvard Business Review. “We must expand the way we think about productivity to focus on well-being, social connections, and collaboration and the innovation they bring to drive business success.”

These factors, according to Teevan, are critical in driving employee productivity during hybrid work. They are also easily – if not natively – addressed with a workplace experience platform. After all, when employees are satisfied with their work environments, they are 16% more productive, 18% more likely to stay with their current company, and 30% more attracted to their company over competitors.

With a workplace experience platform, community and community-focused features – among them, chat functions and the ability to know who is in the office and when – provide employees with open lanes on which collaboration and innovation can occur. They also keep people connected – from home, from work, from co-working spaces, from wherever – fostering a cohesive, inclusive environment that has a positive effect on employees’ well-being and senses of belonging and purpose – and reduces churn. Meanwhile, time-saving features such as room and desk booking help employees plan their days before stepping foot into the office itself.

Doing more, using less – staying productive

A workplace experience platform also boosts productivity through technology utilization – helping reduce energy consumption and operational costs, and driving sustainability and ESG efforts. Building administrators or executives can, for example, streamline lighting and temperature control – doing more while using less, by making use of easy-to-use use data dashboards – without losing momentum or adjusting to complicated digital tools.

EY agrees: “Workplace management technologies will rapidly become another essential tool for CRE executives alongside technology solutions in areas such as building and energy operations, facilities, health and wellness, and wider portfolio management.”

Want to read about how Office App is redefining the workplace? Visit our blog. Interested in developing a strategy for increasing productivity with hybrid work?

Download Office App’s full “Hybrid Work” brochure.


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